A SUV was filmed driving into a T-Mobile store in Palm Springs, Florida, on Jan. 12 (video below).
According to a police report, Shinobia Montoria Wright first went to the store on Jan. 11, and tried to get her cracked iPhone replaced, notes the Palm Beach Post.
She reportedly told the store manager that she would "bug out" if they did not replace her iPhone. The manager told the cops that Wright seemed to be under the influence.
Wright allegedly returned to the store on Jan. 12, and smashed her 2005 Nissan Armada SUV through the front of the store.
Daniel Santos, 21, who works next door to the T-Mobile store, told WPTV how he happened to film the incident:
This is by far the craziest thing I've ever seen. I heard a crash, so the first thing I did was pull out my phone. All I see is [Wright] reversing and going back into the store. So I'm like, "Oh snap, so she's actually going into the store."
There were people in the way. There was two little girls sitting down right there. Once she's in, she comes out and picks up a metal railing from the floor, and she starts swinging it at everyone.
"And then she starts going to the back room where all the girl-employees were and she tried going in, but an employee stopped her," Santos said, according to WPBF.
Police charged Wright with aggravated battery, battery, burglary, criminal mischief over $1,000 and reckless driving, reports the Palm Beach Post.
Wright reportedly told the cops she was having a "bad day."
Wright had to have surgery for her injuries at a local hospital. While there, she allegedly told police she was mad that the T-Mobile employees were going to make her pay for a new iPhone even though she had insurance on her cracked device.
After undergoing surgery on her forearms, Wright underwent a mental health evaluation under the Baker Act, a Florida law that allows authorities to place people into an involuntary examination and/or institutionalize them at a mental facility.
Wright caused more than $30,000 in damage to the T-Mobile store, police say.