A Burger King manager was caught yelling and cursing at a customer on Nov. 22 (video below).
The incident happened at one of the restaurant chain's locations near Newark, Ohio, the Daily Mail reports.
Lizzie Ramsey, who is pregnant, drove up to the drive-thru intercom and attempted to place an order for herself, her husband, his co-worker and two young boys. But the employee who was taking her order quickly grew impatient.
According to Ramsey, as she finished reciting each person's order, the employee would interrupt her and tell her the total price, along with admonishing her to "hurry up."
"Before I ordered mine, she said 'hurry up,' and I was like 'what did you say?'" she told WSYX.
Frustrated, Ramsey got out of her car and walked into the restaurant to complain to the manager.
"We wanted to let the manager know how the lady on the microphone was acting," she said.
But it turned out the manager was the person taking the order. As is apparent from the ensuing confrontation that Ramsey captured on video, the manager did not take the criticism well.
Instead, she yelled and cursed at Ramsey, telling her that she should have ordered more quickly, and threatened to call police if she didn't leave the store.
In response, Ramsey argued that there shouldn't be a time limit when ordering food. Meanwhile, her husband threatened to call the corporate office.
Finally, the manager told Ramsey and her group to "Get the f**k out," after which Ramsey let it be known that she was recording the whole thing.
After posting it online, the video went viral, with more than 364,000 views on Facebook.
"When we uploaded the video, people saw it and said 'we had the same experience with the same person at the same store,'" her husband told WSYX.
A representative for the Ocedon Restaurant Group, which manages that Burger King location, stated that the issue had been "handled," which Ramsey hopes means the manager got fired.
"I believe she should be fired," she said. "You don't treat customers like that."
But when WXYS reporter Rob Wells went to the Burger King to inquire about the manager's employment status, he was asked to leave.
In 2014, Burger King discontinued its famous "Have It Your Way" slogan, which had been in effect since 1974, reports the New York Daily News.
In a statement issued at the time, the company said its new slogan, "Be Your Way," was intended to remind people that "they can and should live how they want anytime. It's ok to not be perfect ... Self expression is most important and it's our differences that make us individuals instead of robots."