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Obamacare Website Glitches Blamed on Software

The government shutdown began because of a budget showdown between the House and the Senate over the implementation of the Affordable Care Act, also known as Obamacare. And while the budget negotiations seem to be stalled, there are reports of some Tea Party Republicans considering changing their vote in favor of opening the government again.

Despite the shutdown, the healthcare initiative was rolled out, but a fundamental objection of the opponents of the law say that it wasn’t ready. The Obama Administration was hoping for a smooth first few days, but instead the site was plagued with glitches.

A spokesperson for the Department of Health and Human Services told The Wall Street Journal that it was mostly the fault of “a sloppy software foundation.”

Other proposed changes include moving the enrollment site to its own server, so it doesn’t compete with the rest of the site for computing power. Traffic to the site was far higher than expected. The platform could handle up to 60,000 visitors at once, but the site was averaging more than four times that many users.

A few days after the federal site that allowed people to enroll in the healthcare exchanges went live, web developers took to publicly mocking the code errors that were the source of a lot of the problems. Given the numbers of errors publicly visible, one commenter said, “I don’t even [want to] know what their [developement] environment looks like.”

Despite the shutdown, the folks in charge of the website were not furloughed, but were still ineffective in countering the glitches.

Even the web developers realized that this is merely a predictable obstacle in any Internet undertaking this large in scope. Now that the site is live, updates and upgrades will hopefully be introduced seamlessly going forward.


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