It appears that enrollment records for some of those that have chosen health plans through HealthCare.gov contain errors, and those impacted might not get their expected coverage next month.
The Daily Caller notes that the flagship federal exchange’s poor setup has failed to allow many consumers to access the website and input their information. Once the federal government has the data, another set of errors rolls in.
The errors cumulatively have affected roughly one-third of the people who have signed up for health plans since Oct. 1, according to two government and health-care industry officials, The Washington Post reported. The White House disputed the figure but didn’t provide its own.
The errors have been accumulating since HealthCare.gov opened two months ago, even as the Obama administration has been working to make it easier for consumers to sign up for coverage, the government and industry officials said, according to The Washington Post.
The Post also noted that the mistakes include failure to notify insurers about new customers, duplicate enrollments or cancellation notices for the same person, incorrect information about family members, and mistakes involving federal subsidies.
“We’ve got a team of experts already working closely with issuers to make sure that every past and future 834 is accurate,” White House senior communications adviser Tara McGuinness told The Washington Post. “We’re confident they’ll succeed.”
The 834s are nightly enrollment forms sent to insurers to tell them who their new customers are.
The latest report comes just days after the Obama administration noted that the HealthCare.gov website now works “smoothly for the vast majority of users.”