Remember when California officials with the state’s Obamacare exchange said they received five million hits on the first day of healthcare signups? Well, that was a slight exaggeration.
An exaggeration times ten. California only received 645,000 hits.
California officials with the state’s Obamacare exchange are clarifying their previous statement in regards to the amount of visitors it received and blaming it on "internal miscommunition."
“Someone misspoke and thought it was indeed 5 million hits. That was incorrect,” Dana Howard, spokesman for Covered California, the state’s Obamacare website, said.
There were only 514,000 unique visitors that day, while the total number of website hits only totaled up to 645,000. The state received only about 19,000 calls, according to the Los Angeles Times.
Initially, state exchange officials used the five million figure as the reason why people had so many problems using the $313 million website, and that it showed the tremendous interest people had in receiving health coverage.
Howard believes the accurate numbers still represents a huge response.
Consumers complained of system crashes and 30 minute or more call wait times. Covered California has had to shut down its online enrollment system twice since Tuesday, says the Times.
State officials say they are taking steps to remedy these services issues. California is trying to sign up more than two million people through next year, the most of any state.
Around the nation, New York officials reported two million hits in the first 90 minutes of when their online enrollment system opened, while states like Mississippi and Michigan experienced system crashes, according to USA Today. Maryland officials reported to have a four hour delay on their website.
Sources: Los Angeles Times, USA Today