A woman is suing a Chick-Fil-A restaurant in Langhorne, Pennsylvania, after she says she discovered a dead rodent inside her sandwich. (Warning: The photos below are graphic.)
Ellen Manfalouti, 46, recalls taking a bite into the chicken sandwich while at work in November 2016 when she "felt something funny on the bottom of the bun," reports Philly.com.
At first, Manfalouti assumed the bread was just badly burned -- but when she looked more closely, she says she recoiled in horror, the Daily Mail reports.
"I realized it was a small rodent of some sort," Manfalouti said. "I could see the whiskers and the tail."
"[I] basically lost my mind," she added. "I screamed."
Manfalouti was so disturbed, she sought treatment at a local hospital's emergency room for nausea.
Later, she saw a psychologist for her anxiety.
"I had anxiety and nightmares, which I still do," she said, adding that she was unable to eat for a weeks after the incident. "The first month was really rough."
Manfalouti's lawyer, Bill Davis, says they filed the lawsuit after the restaurant failed to cooperate with them.
"The franchise itself has never said who supplied the buns for their sandwiches," Davis said. "I have given them every chance in the world to talk to me about it and give their side. They just referred it to their insurance company, who in turn has not engaged in any real conversation."
The restaurant is now being accused of negligence in that officials "failed to supervise employees who intentionally and/or knowingly served a sandwich to a customer with a dead rodent baked into the bun."
Manfalouti is now asking for $50,000 to cover her medical expenses and the psychological damage the incident inflicted upon her.
Not everybody was convinced the lawsuit is reasonable.
"Chick-fil-A don't bake their own rolls," wrote one Philly.com reader. "That roll probably came out of some vendor, shipped in big plastic bags to various fast food chain restaurants. Chick-fil-A is not liable for what's baked inside the outsourced bun."
"On the one hand I think this is disgusting and it shouldn't have happened, should never happen again, etc," added another. "On the other hand, you really need to be damaged to merit damages. This disgusting occurrence isn't a lottery ticket. What were her "physical injuries"?"
Others thought the case has merit.
"Our litigious society is off the rails...but that doesn't mean a business shouldn't be held accountable," a third commented. "It sounds like she gave the franchise and business an opportunity to make this right...and they didn't step up."