A woman in Ohio was denied access to a tanning salon's beds after they told her she was too heavy for them.
Kelly McGrevey purchased a tanning package at Aloha Tanning in Norton, Ohio. At the time, they did not tell her they had a weight limit on the beds. They allowed her to tan in the standup bed.
When she came back on Tuesday, she said a man working at Aloha told her they would not be able to let her tan because the standup bed was broken and the other beds could not support her weight.
"He said, 'Sorry, but I'm not going to let you tan today because we've just implemented a new policy where anyone over 230 pounds can't go in one of our beds.' I was just shocked and embarrassed and humiliated," she said.
She also said the business is refusing to give her a refund.
The package she purchased lasts her a month, but she will not be able to use it unless they fix the standup bed quickly.
She also doesn't want to go to the salon again after being humiliated.
McGrevy called the police and filed a report against the salon's owner, Justin Hileman.
McGrevey wanted to see the salon's policy on tanning and weight but Hileman refused to show her it.
One worker, Nicole, said the policy wasn't written down but that all acrylic beds have a 230-pound weight limit and that policy is usually discussed with customers.
"We do have a lot of bigger people that came in here and they know that they can't go into the letdown beds because they are so, you know, they are bigger," she said.
Now the McGrevey was refused a refund, she is disputing the charge with her credit card company.
"I'm humiliated. I'm embarrassed. I don't want to face this guy for 30 days. I just want my money back," she said.