A Florida woman had ordered Panera Bread for herself and her coworkers only to find what appeared to be a razor blade at the bottom of her soup.
Wyteeshia McRoberts visited the Panera Bread on Campbell Drive in Homestead and brought the food back to work, Local 10 News reported.
"I (ordered) a lemon orzo and then I (ordered) a Greek Mediterranean salad,” McRoberts told the news station (video below).
Suddenly, her spoon got caught on something at the bottom of her soup.
"I start eating the soup and I hear this sound and the spoon is not moving,” she said. “I looked down and I see something shiny.
"I go and run straight to my coworkers and say, 'Look at this!'"
McRoberts and her co-workers were in disbelief as they found what appeared to be a razor blade buried in the soup.
"She was very, very scared," Elizabeth Flores, a colleague of McRoberts, tod Local 10 News.
McRoberts feared that she accidentally swallowed another razor blade while eating the soup so she went to the hospital. She had blood work done and was given a tetanus shot.
She then returned to the Panera Bread in question and a manager reportedly filled out an incident report. McRoberts received an apology, a gift card and a refund from the restaurant.
Panera Bread Corporate Risk Management even offered to pay some medical bills, but McRoberts says money is not her main concern.
"I don't want you to throw money at me,” McRoberts explained. “Thank you for trying to pay my medical bills and giving me a gift card, but I really want to know what they are doing to make sure (this never happens again).
"That could have been someone's child, that could have been my child," McRoberts added. "That could have been anyone that could have gotten hurt. Thank God I didn't, because I looked down."
Panera Bread issued the following statement:
"Earlier this week, a guest in one of our South Florida bakery-cafes reported finding a foreign object in her soup. We immediately responded and began an investigation to determine its source. The investigation is still in progress and we remain in close consultation with the guest and associates at the bakery-cafe. As always, the health and safety of our guests is of utmost importance.
"Reports like this are exceedingly rare, and we take them very seriously. Our bakery-cafe associates undergo consistent training to safely and efficiently serve more than 10 million guests per week. Our investigation is still underway. We use several tools with sharp edges for cutting, slicing and opening food in our bakery-cafes. The object in question has not yet been returned to Panera to be accurately inspected and identified."