76 year-old Vietnam war veteran Jerry Meekins recently purchased a ticket from Spirit Airlines to visit his daughter in New Jersey (video below).
But after he bought the ticket, his doctors told him that he is dying from esophageal cancer and shouldn’t fly.
Meekins, who lives in Florida, asked Spirit if he could get his money back: “I said, ‘What’s the possibility of getting a refund?’ They said, ‘We don’t do that.’”
Meekins said that he “offered them all of the confirmation from my oncologist, from hospice, even my pre-paid funeral package. They didn’t want to look at any of it or hear about it. They just wanted to keep the money.”
A spokesperson for the airline told WFLA-TV that they won’t be refunding Meekins’ ticket and implied they don't refund tickets for others dying from cancer: “Our reservations are non-refundable, which means we don’t do refunds and we are not going to issue Mr. Meekins a refund."
“We receive many requests for refunds every day for similar situations. It wouldn’t be fair to bend policy for one and not all. We will not make customers who follow the rules pay for those who don’t. It’s just not fair.”