While flying a plane from Denver to Baltimore, a United Airlines pilot was forced to divert the flight after a family raised concerns about the inflight movie that was being shown. In an account published in the Atlantic, the family reveals how they grew concerned when the PG-13 rated film, “Alex Cross,” began being shown on the television screens in the cabin of the plane. The family had two young sons and was worried about the boys seeing inappropriate content, reports Fox News.
From the Atlantic:
"Alarmed by the opening scenes, we asked two flight attendants if they could turn off the monitor; both claimed it was not possible. We asked if the captain has the authority to address this issue, but received no response.”
"Throughout these interactions the atmosphere was collegial, no voices were raised and no threats, implicit or explicit, of any kind were made. The flight continued without incident, while my wife and I engaged our children to divert their attention from the horrific scenes on the movie screens."
Soon afterwards, the captain diverted the plane to an airport in Chicago, citing "security concerns." After getting off the plane, the family was questioned by law enforcement before being booked on another flight.
According to United Airlines:
"United flight 638 from Denver to Baltimore diverted to Chicago O'Hare after the crew reported a disturbance involving a passenger. The flight landed without incident and the customers were removed from the aircraft. We re-accommodated the customers on the next flight to Baltimore and have since conducted a full review of our inflight entertainment."
The family feels that the captain took their complaints a little too seriously. "We understand that airline captains can and should have complete authority. However, when this authority is used for senseless, vindictive acts, it must be addressed."