Hannah Cohen was allegedly bloodied by TSA employees during a confrontation at the Memphis International Airport (video below).
The unarmed and disabled 19-year-old woman was supposed to fly home to Chattanooga after a brain tumor treatment at St. Jude Hospital in Memphis, notes WREG, which didn't reveal the date of the incident.
While going through a metal detector, Hannah reportedly set off an alarm at a security checkpoint.
"And they grabbed her from both sides, and it freaked her out," Shirley Cohen, her mom, told the news station.
"They wanted to do further scanning, and she was very reluctant, she didn't understand what they were about to do," Shirley added.
Shirley said that she attempted to inform TSA agents that Hannah is partially deaf, has blindness in one eye, is paralyzed and easily confused.
“She's trying to get away from them, but in the next instant, one of them had her down on the ground and hit her head on the floor," Shirley recalled. "And I looked and there was blood everywhere."
A picture of Hannah's bloody face appears to be evidence of a confrontation.
Hannah was subsequently arrested, booked and locked in jail. Despite this extensive law enforcement effort, authorities dropped all the charges against her for reasons unknown.
"Here we were with no place to go, not even a toothbrush, because our bags had gone to Chattanooga," Shirley said.
Hannah is suing the Memphis International Airport, Airport Police and the TSA.
In response to the lawsuit, TSA spokeswoman Sari Koshetz said in a statement: "Passengers can call ahead of time to learn more about the screening process for their particular needs or medical situation."
The generic statement made no mention of the actions of the TSA or Hannah's injuries, arrest and imprisonment.
The Memphis International Airport website states: "Our leadership team is committed to making Memphis home to one of the most convenient and hassle-free travel experiences in the country. Our executives implement the policies established by the MSCAA to ensure that Memphis has the advantage of a world-class airport."