An Outback Steakhouse server who complained relentlessly on her Facebook page about a church group that had left her no tip, lost her job. Her complaint was that even though they had ordered food worth $735 for a carry-out order, they were negligent to pay her any tip for her service, which ended up getting her fired because of her social media outbursts.
The story has gone viral after Tamlynn Yoder, who is 25 years of age, reported that she had spent most of her shift on Wednesday putting together an order by the church group. She said that the 75-item order was for the Christ Fellowship at the Outback Steakhouse where she was employed in Palm Beach Gardens, Florida.
"We take the order over the phone, we put the order together, take payment and then take order to the car,"Yoder said while speaking to The Palm Beach Post. "It's a lot of work just as much as serving."
Yoder went on to say that she only managed to make $18 from tips on Wednesday since she devoted most of her shift to putting up the church’s order of about 25 steaks, 25 chickens and 25 potatoes.
Yoder then took to Facebook to complain that the Christ Fellowship had gone miser while giving her a tip. Although, she did not confess as to where she worked in that post.
Later, when a friend of hers saw what she had written, he urged her to take the post down and further said that he would contact the Christ Fellowship directly to see whether they were in a position to offer some remedy to the dispute.
Only the next day, when Yoder came in to work, she was told that Christ Fellowship had been refunded their whole order amount of $735 and that the company would be letting her go.
As told by an Outback spokeswoman, Yoder had gone against the company’s policy, which prohibited any employee of the franchise to talk about their customers online.
Christ Fellowship said that they had reported back to the restaurant after hearing the complaint from Yoder’s friend and confessed that they had never intended for her to get fired over the topic of a tip.
The minimum wage for employees that have the advantage of getting tips is $5.23 per hour. Opinions vary from person to person with regard to the norms of giving tips to carry-out orders, but according to Yoder, it is a must.
"Coming in to eat or takeout, you should automatically be wanting to tip 15 per cent," she told WFLX, according to the Daily Mail. "From there you either go up or you go down, based on service."
"Thank you all very much for expressing your concerns," the church said in a statement on Facebook.
"We are sorry to hear about this situation and our leaders have been notified about it. We value our local business partners and those who work in their establishments -- many of whom are members of our church -- and it is customary for us to leave a generous tip whenever we pick up a carry-out order."
"They will be looking into what happened in this instance. We are reaching out directly to the people affected."