Two police officers with the New York Police Department say they were refused service at a Brooklyn Dunkin' Donuts on July 30, but a store manager gave a different account of the incident.
Law enforcement sources informed the New York Post that the two plainclothes officers were waiting in line to order. However, the clerk asked the man standing behind them what he wanted.
The man gave the clerk his order before adding: "These two guys were in front of me."
"Yeah, I know, but I don't serve cops," the clerk reportedly said, according to the Post.
Asked about the incident, a manager at the store said the officers made a mistake.
"These two men in shirts and ties -- who I later found out were police -- must have never come to this Dunkin' Donuts before, because instead of waiting in the line where you order, they waited at the counter where you pick up your order," the manager said.
"You can see on the security tape: they stand here for five minutes, while other customers were being served," the manager added. "One customer even ordered ice cream, and they must've not liked that because they left the store."
The Post noted that the Dunkin' Donuts store would not allow them to view the camera footage.
The manager said that police officers have been calling the store to ask why it does not serve cops.
"And I kept trying to explain that we serve everyone, we have nothing but respect for the police, and that they were standing at the wrong counter," the manager continued. "It was busy at the time, and we were busy serving customers."
The store's manager subsequently apologized for the incident, though the parent company Dunkin' Brands stated that there had been confusion due to the store's layout, resulting in the officers trying to order at a closed register.
Michael Palladino, president of the Detectives Endowment Association, described the incident as "disgraceful and it should not go unattended."
Palladino wants the company to apologize.
"I assume it is an isolated incident," Palladino added. "Nevertheless, Dunkin' Donuts corporate should issue an apology to the NYPD and until that happens, I have asked detectives and their families to refrain from patronizing the stores."
Palladino also suggested to the Post that Dunkin' Donuts was not the only party at fault: "Political leaders in this city have encouraged this type of behavior by constantly demonizing cops and pushing their decriminalization agenda."