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Email Scam Targets Netflix Subscribers (Photos)

Email Scam Targets Netflix Subscribers (Photos) Promo Image

If you have a Netflix account, be wary of a phishing scam that is trying to get users to enter their billing info.

Users have reported receiving emails saying that their Netflix account has been disabled or suspended, according to CBS News. The email looks like it's straight from the company and even has the Netflix logo and copyright information.

"We're having some trouble with your current billing information," one version of the scam email reads in part. "We'll try again, but in the meantime you may want to update your payment details."

Another version of the scam tells users that their account will be suspended within 48 hours unless they restart their membership and update their payment details.

If you've received the email, Netflix advises to not click on the link and to not provide your billing information. The link leads users to a fake website that asks for their personal details including: first and last name, date of birth, billing address, name on their credit card, credit card number, expiration date, and security code.

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Netflix has responded to the scam, saying it would never ask for personal or payment information through email. The company has also set up a page on its website instructing users how to proceed if they "received an email from us encouraging you to change your password or you've noticed suspicious activity."

"Phishers will go to great lengths to try to take over your account or steal your personal information," the company wrote. "They may create fake websites that look like Netflix, or send emails that imitate us and ask you for personal information."

If you receive a suspicious email, Netflix advises you not to click on it. Instead, forward it to and then delete it.

When you're unsure if you've received a scam email, the company says to "hover your cursor over the link to see where it directs in which you can see the real linked web address at the bottom of most browsers."

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In a statement to ABC News, the company said scammers are more likely to imitate popular, larger companies.

"Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information," a Netflix spokesperson said.

More than 100 million people subscribe to Netflix, but it's unclear how many received the scam emails. 

Sources: CBS News, ABC News / Featured Image: Pixabay/ Embedded Images: CBS News, Mailguard via Daily Mail

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