An Indiana woman’s Facebook post about an encounter she had with a cashier at a local Target is going viral.
Sarah Owen Bigler was running errands with her children on Jan. 13, Fox 59 reported. They stopped by a local Target and were next in line at the check-out.
Bigler noticed an elderly woman in front of her who was trying to purchase her items with change. She admits that she became frustrated at first, but the way the cashier responded made her have a change of heart.
Bigler then detailed what happened next in the Facebook post:
Part of me, the part that had a long day at work, the part of me who had a 1 1/2 year old having a melt down in the cart, the part that had set an unnecessary timeline for Target and getting home, was frustrated with this woman and the inconvenience she had placed on me.
BUT then I watched the young employee with this woman. I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying "yes, mam" to her. When she asked if she had enough to buy a reusable bag, he told her she did and went two lines over to get one for her and then repackaged her items. Never once did this employee huff, gruff or roll his eyes. He was nothing but patient and kind.
Bigler’s post has been shared nearly 10,000 times in two days. She added a photo of the cashier, who was later identified as Ishmael.
“I realized I hadn’t been inconvenienced at all,” Bigler wrote. “That my daughter was instead witnessing kindness and patience and being taught this valuable lesson by a complete stranger.”
Bigler noted that the cashier thanked her for her patience. She then went and found the manager to let her know what a great employee Ishmael is.
“If you are ever in the Glendale Target, give Ishmael a smile and a nod,” Bigler added. “The world could use more people like him.”