When Ryan and Jenna Dertina found a note left on their front door, they knew something was suspicious.
The note on the door from "Metro Delivery" said, "Sorry we missed you," and asked the homeowners, who live in Aurora, Colorado, call and enter a confirmation number. The couple received a similar note several weeks earlier, but didn't see who left it on their door either time. Although they were home when the note was left, they say there was never even a knock on the door.
"I was actually kind of shocked," Ryan told KUSA. "Why would I get something like this?"
Jenna said she found it strange that the note had her husband's name on it when he didn't order anything.
After doing some quick research, the couple discovered the note was, in fact, a scam.
Josh Hares, the Chief Revenue Officer of the Denver Better Business Bureau, said that this a scam the BBB has seen before.
"The first thing they are going to try and do is to try to call to be able to gather more information from you," Hares told KUSA.
According to Hares, new homeowners like Ryan and Jenna are targeted by companies who sell "sucker lists" to marketers, who then use the list to try sell things to the homeowners. He said the company will ask for an email address to set up a delivery time, which is just a way for them to gather your information to sell to the marketing companies.
Reporters from KUSA say they called the number on the note and were told that Metro Delivery needed the homeowners' information so that they could deliver coupons.
"The last thing I want is more people harassing me through mail, phone calls ... I don't want it," Jenna said.
The BBB says the problem is common and difficult to deal with as it is hard to prove the companies are being deceptive.
KDVR reported on the scam in October 2015, and after tracing the number for Metro Delivery, its reporter was led to a company called New Home Promotions. New Home Promotions collects homeowners' information to sell to marketing agencies. It claims customers can opt out of the services at any time.