The enrollment period for new health care policies under the Affordable Care Act (Obamacare) began today, and millions of Americans went to Healthcare.gov to browse and sign up for new health care plans.
New policies are expected to go into effect on January 1, 2014.
As expected, users are experiencing glitches and delays on the site. Secretary of Health and Human Services Kathleen Sebelius says the glitches, caused by high traffic, “shows how many people are eager to get information."
Regardless of whether the problems were anticipated, they are sure to prove frustrating for Americans looking enroll in new health insurance policies.
MSNBC tried on air today to show users how to browse different policies on the site, only to give up on the venture due to site delays. Here’s their failed attempt:
Even the most ardent of ACA supporters warned of glitches in the enrollment process early on. Thousands of call centers have been set up across the country to help people decide which health insurance policy is right for them. In addition to knowing which policy to choose, citizens need to be made aware of which federal subsidies they qualify for.
“Do you want a higher deductible and lower premiums? Do you want less out of pocket and pay a higher monthly premium?” Sebelius said. “We think about 90-plus percent of this market will qualify for some financial help.”