A gay woman says that she was denied service by a cashier at a Family Dollar store in New Orleans April 22. She filmed some of the incident on her cellphone (video below).
Melissa Langford posted the video on Facebook page and wrote:
It started off with the cashier loudly voicing her opinion on how much she hates gay people (as I casually stand in line realizing what she's saying).
After five or six minutes (or at least it felt like that long) of listening to her yell and preach to each customer about how "gay people need to get 'the f---', they got somethin wrong in they head, *edit* that she had the right to refuse service to anyone she wants, gays are sick" etc, I started to writhe away internally.
I wanted to cry right then and there. In fact, I'm crying right now... cuz yall didn't hear the hateful passion in her voice. She was so loud, so cruel, so uneducated... selfish and just outright mean... anyways...
Once I pulled out my camera, she toned it down but, as u can see, she went as far as leaving the counter and goin by the exit just to not serve my gay ass. U can hear her say it. The conviction is all over but you get the gist of it.
Langford added that she called the Family Dollar corporate headquarters, but has not heard back.
In the video, a male customer ahead of Langford defends her and gets into a verbal exchange with the cashier, who denies the allegation.
"My mind was blown," Langford told NOLA.com. "I couldn't believe the things I was hearing this woman say. It's one thing if it was a customer in line being ignorant with her friends, but this is the cashier."
The store's manager would not comment to the news site, and the corporate headquarters has not responded yet.
According to Langford, when she told the cashier to keep her anti-gay comments to herself, the cashier refused to serve her, which triggered the male customer's defense.
The cashier allegedly refused to serve the male customer as well, but another cashier rang him and Langford out.
"Whether I'm right or wrong, [the cashier] shouldn't be treating a customer this way, and she can't deny people service just because she feels like it," Langford stated.
According to Langford, the female manager said that she couldn't do anything because the manager had not witnessed the incident.
"She said, 'I can't control nothing, she can say and do what she wants,'" Langford stated.
"You can feel any way you want to, as along as it doesn't impede on someone else's life," Langford added.
WARNING: GRAPHIC LANGUAGE