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Dunkin' Donuts Apologizes After Connecticut Employee Says, 'We Don't Serve Cops Here'

A Dunkin' Donuts employee in West Hartford, Connecticut, is in trouble after she told a police officer, "We don't serve cops here."

The police officer walked into the busy store and waited in line for his turn to order, WTNH reported. As he stood in line, an employee looked at him and shouted out, "He didn't get the message; we don't serve cops here."

As the officer was leaving the store, a manager approached him and had the employee apologize, who told the officer it was just a joke.

The officer told the employee that she should apologize to others in the store who also took offense to what she said. She complied and offered the police officer free coffee, which he declined, saying he'd be taking his business elsewhere.

The regional manager later met with the officer to offer an apology for the employee's actions and let him know that the matter would be handled.

"We are aware of the situation at the Dunkin’ Donuts ... in West Hartford," Michelle King, global public relations senior director for Dunkin’ Brands Group Inc, said in a statement, according to PIX 11. "The crew member exhibited poor judgment and apologized immediately to the police officer.

"The franchise owner, a long-time supporter of local police, has also reached out to apologize on behalf of the restaurant. Dunkin’ Donuts and our franchisees share a commitment to the well-being and fair treatment of all guests."

Sources: WTNH, PIX 11 / Photo Credit: Screenshot via PIX 11, Mike Mozart/Flickr


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