A restaurant in Chicago apologized Saturday after reportedly refusing service to a veteran because he had a service dog with him.
Veteran Diggs Brown took to Facebook to voice his outrage over the incident, which occurred at French restaurant Cochon Volant on Sept. 12, CBS Chicago reported.
“September 12. Veteran and service dog refused service and asked to leave the Cochon Volant Restaurant in Chicago. We were seated, ordered breakfast, and then the manager, Hanna, came over and told us I would not be served due to having a dog,” Brown wrote in his post.
“I explained that Arthur was a service dog and the Americans With Disabilities Act (ADA) allows service dogs anywhere and she would be violating the law," the post continued. "‘I don’t care’ was her response. We left without causing a scene. Guess this would be a case of ‘No thanks for your service.’”
Brown, a retired major with the Army Special Forces and a local public speaker and elected leader, quickly garnered support from readers who blasted the restaurant on their website and social media.
The restaurant was quick to respond to the controversy with an apology.
“The Cochon Volant family is both saddened and disappointed to hear this account of a veteran’s experience today,” the restaurant wrote in a statement.
“Not only are we 100% aware of and in compliance with all ADA regulations regarding service dogs, we also have an acute appreciation for the service of veterans and we are happy to welcome staff members and employees who have honorably served this country," they added.
Public response to the apology was mixed, with many rejecting it and calling for more action to be taken.
“Actions speak louder than words,” one user wrote.
“How about a significant contribution to the Northern Colorado Veterans Memorial and a written apology, signed each employee? Major Brown served this country proudly close to three decades, and is denied service by this establishment?" another person commented.
Photo credit: Major Diggs Brown/CBS Chicago