The Arby's CEO has apologized after the fast food chain reportedly refused to serve a Florida police officer Tuesday.
"We take this isolated matter very seriously as we respect and support police officers in our local communities..." Arby's stated, according to the Inquisitr. "Our CEO spoke with the Police Chief who expressed his gratitude for our quick action and indicates the case is closed. We will be following up with our team members to be sure that our policy of inclusion is understood and adhered to.”
On Tuesday, Pembroke Pines Sgt. Jennifer Martin handed her credit card to 19-year-old clerk Kevin Davenport in the drive-thru window after placing her order, according to The Sun-Sentinel.
"At this time, the manager, 22-year-old Angel Mirabal, approached the window and stated, 'He doesn't want to serve you because you are a police officer,'" Martin stated.
According to the report, Davenport had not yet processed the credit card but did so after Mirabel ordered him to.
"I explained to Mirabal that this made me extremely uncomfortable and now wasn't certain I wanted to dine at the restaurant," Martin said. "Mirabal assured me everything was OK and handed me my food. Mirabal even laughed and said he is allowed to refuse to serve me."
Martin went inside the restaurant and received a refund for her order.
"I was uncertain of the condition of my food, and felt for my safety," she said. "It would be best not to eat there."
Mirabal gave her his information, but Davenport "ignored me and refused to provide his contact information."
Martin did not make any arrests but did document the incident in what is called an "offense report."
“I am offended and appalled that an individual within our community would treat a police officer in such a manner," said Pembroke Pines Police Chief Dan Giustino, who reportedly demanded an apology from Arby's, the Inquisitr reports. "It is unacceptable."
Pembroke Pines Mayor Frank C. Ortis sided with the police department.
“This utmost disrespect for all law enforcement officers has got to stop," he wrote on Facebook.
Giustino accepted Arbys' apology for the "isolated incident" and mentioned that he is "truly grateful for the support" and hopes to continue "developing positive relationships with all members of our city.”