When Facebook and the Facebook-owned Instagram had technical problems on Jan. 26, five people called 911 in Contra Costa County, California.
One 911 dispatcher claims callers asked when their favorite social media sites would be back up.
The anonymous dispatcher told Claycord.com:
“I just want to know if you can put a note out to Claycordians asking them to not call 911 when a website doesn’t work? We have nothing to do with Facebook and when Facebook isn’t working, it’s not an emergency. Our lines our dedicated to handle life and death calls, and even though Facebook is important to a lot of people, it’s not a matter of life and death when it stops working. One caller even called back to tell me I was being rude because I told her it wasn’t a life threatening emergency."
According to CBS San Francisco, Facebook’s outage was caused by a technical glitch. It was reportedly the largest outage for the popular social media site since Sept. 24, 2010.
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A hacker group called the Lizard Squad claimed it brought down Facebook, but that was contradicted by Facebook's statement, "This was not the result of a third party attack but instead occurred after we introduced a change that affected our configuration systems,” noted USA Today.