The U.S. Secret Service posted an online work order on Monday in search of software that can detect sarcasm on social media, gather large amounts of social media data, find and identify social media influencers, dig up old Twitter posts and use heat maps.
While much of this sounds like it is already covered by the National Security Agency, the U.S. Secret Service wants its own high-tech software, which must be compatible with Internet Explorer 8 (sounds like a contradiction?).
The U.S. Secret Service work order also states that the software must have the "ability to detect sarcasm and false positives."
“Our objective is to automate our social media monitoring process," Ed Donovan, a spokesman for the U.S. Secret Service, told The Washington Post. "Twitter is what we analyze. This is real time stream analysis. The ability to detect sarcasm and false positives is just one of 16 or 18 things we are looking at. We are looking for the ability to quantity our social media outreach. We aren’t looking solely to detect sarcasm."
The Electronic Privacy Information Center sued the U.S. Department of Homeland Security (DHS) in 2011 for records on its program that monitored social networks such as Twitter and Facebook.
Matthew Chandler, a DHS spokesman, told The New York Times in 2012 that its online snooping program only included “social media monitoring for situational awareness only.”