Twin sisters in Georgia were denied driver's permits because Department of Motor Vehicles computers cannot tell them apart.
The DMV would not issue permits to Alicia and Alicen Kennedy because its cameras were not able to tell one sister from the other, WBAY reports.
“We gave her our paperwork but we didn’t even get a chance to take the test because she kept saying something was wrong with the computer,” Alicia said.
Alicia said she had to take her picture and sign her named several times, to no avail. The experience made her feel like it was her fault.
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“I was listening to her conversation with the person on the phone and it said that one of us popped up as a fraud,” she said.
The computers are programmed to recognize faces to prevent identity fraud, but apparently it is not able to distinguish between twins.
“After try, after try, after try, the system just would not accept them, and it kept saying that it was the same person, they finally said there was a problem and they had to call headquarters,” the girls' mother, Wanda Kennedy, said.
The DMV office has been helping the sisters resolve the issue after WBAY reported on the story.
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Identity theft was not listed as a federal crime until Congress passed the Identity Theft and Assumption Deterrence Act of 1998, according to the Office for Victims of Crime. The legislation made it a crime to "knowingly transfer or use, without lawful authority, a means of identification of another person with the intent to commit, or to aid or abet, any unlawful activity that constitutes a violation of Federal law, or that constitutes a felony under any applicable State or local law."
Approximately 17.6 million U.S residents experienced identity theft in 2014, according to the Bureau of Justice Statistics.