A Florida man who dialed 911 to report a home invasion was reportedly sent to voicemail when a dispatcher tried to transfer the call from the fire department to police.
The voicemail told the caller “if this is an emergency hang up and dial 911” as the family can be heard screaming in the background.
Unable to reach law enforcement, the Port Richey resident grabbed a gun and shot one of the four alleged robbers.
Three of the four suspects, Joseph Rich, 31, and brothers Michael Reverdes, 31, and Steven Reverdes, 33, were taken into custody when police arrived. Steven Reverdes had been shot in the back.
“Somebody just came into my house, four people just came into my house, they beat the s**** out of me and my wife and my stepmother, then they robbed us,” the homeowner tells the dispatcher.
Police said the robbers entered the family’s home in the middle of the night and fired shots at the homeowners. Just inches away was their sleeping baby.
"The male inside said, I have a gun and will use it - the gun battle begins,” said Pasco Sheriff Chris Nocco. “They pistol-whipped the female and took a weapon and pointed it to the child and said they would kill the child if they don't get what they want.”
“I'm at a loss for words, had to protect my family,” the homeowner said.
The Pasco County Police Department said they will make changes to ensure that nothing ever happens like this again, but did not elaborate on what those measures would be.