Society

Delta CEO Cleans Up Passenger's Trump Rant Video Mess

| by Oren Peleg

Travelers on a Nov. 22 Delta Air Lines flight from Atlanta, Georgia, to Allentown, Pennsylvania, were barraged by rants from a fellow passenger in support of President-elect Donald Trump mid-flight. The ranter has been banned from the airline for life, and company CEO Ed Bastian says the customers onboard will be refunded.

“Donald Trump, baby!” the unnamed man is seen shouting while standing in the middle of the aisle, a video of the incident shows, reports The Hill. “This man knows what’s up,” the man continues, pointing to a fellow passenger.

“We got some Hillary bi***es on here?” the man continues. “Trump!” he then says, clapping. “It’s your president. Every god**** one of you. If you don’t like it, too bad.”

As the Facebook video went viral, reaching over a million views by Nov. 25, public outcry began to mount against Delta, reports BuzzFeed.

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  • “Got an answer for this,[email protected], or should we just go directly to #BoycottDelta ?” Keith Olbermann, a former MSNBC anchor, tweeted Nov. 25.
  • [email protected], this is okay?” Deray McKesson, a leading figure in the Black Lives Matter movement, tweeted that same day.
  • “If a brown person stood up and bellowed on a plane like this, he'd be kicked off, but that's none of my business,” Seth MacFarlane, creator of Family Guy, tweeted Nov. 25.

According to Steve Kopack, a reporter at CNBC, an internal memo by Bastian circulated Nov. 28 addressed the matter.

“This individual displayed behavior that was loud, rude, and disrespectful to his fellow customers,” Bastian wrote. “He will never again be allowed on a Delta plane. … Delta has apologized to the customers onboard that flight. We are also refunding those customers the cost of their tickets.”

Another Delta spokesperson added a statement to BuzzFeed:

Our responsibility for making sure all customers feel safe and comfortable with Delta includes requiring civil behavior from everyone.

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The behavior we see in this video doesn’t square with our training or culture, and follow-up will continue so we can better ensure employees know they will be fully supported to make the right decisions when these issues arise.

Sources: The Hill, Steve Kopack/Twitter, BuzzFeed / Photo Credit: Delta Air Lines/Instagram

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