Victoria Wilcher, 3, was reportedly told to leave a Kentucky Fried Chicken restaurant in Jackson, Mississippi, because her facial scars supposedly scared customers.
Wilcher's face was mauled by three dogs.
"The right side of her face is paralyzed. She's got a lot of surgeries to go through and she won't even look in the mirror anymore," Wilcher's grandmother Kelly Mullins told 16 WAPT News.
"When we go to a store, she doesn't even want to get out [of the car]," added Mullins. "She's 3 years old and she's embarrassed about what she looks like. She's embarrassed and I hate it because she shouldn't be. It ain't her fault."
Mullins took her granddaughter to the doctor last week and then stopped by a KFC where she bought her some mashed potatoes.
"She was on a feeding tube at the time, but I figured she could just swallow [the potatoes]," Mullins recalled. "They just told us, they said, 'We have to ask you to leave because her face is disrupting our customers.' [Victoria] understood exactly what they said."
Mullins says they left, but the toddler cried all the way home.
"Her being 3 years old and already being discriminated against, it makes me mad, because I know for the rest of her life it's going to be like that," stated Mullins.
KFC spokesman Rick Maynard sent a statement via email to 16 WAPT News today:
KFC launched an investigation as soon as we were made aware of this report. We take this very seriously, as we have zero tolerance for any kind of hurtful or disrespectful actions toward our guests.
Our investigation is ongoing, but we have been in touch with the family and are committed to doing something appropriate for this beautiful little girl and her family. We will also work with the franchisee to take appropriate action at the restaurant once the specifics of the incident are determined.
The child's parents have set up a Facebook page called "Victoria's Victories," which follows their daughter's recovery.
According to The Clarion Ledger, the dog attack left the toddler with a "broken upper and lower jaw, broken nose, cheek bones and right eye socket." She also lost her right eye. Her family is struggling financially to pay for her surgeries.