A gas station customer in Las Vegas discovered that a faulty pump was causing him to be overcharged for gas. He has posted a video of the incident to Facebook, which has now gone viral.
The video, which was posted on Jan. 25, shows local man Carlos Abedoy holding the malfunctioning gas pump in the air as the meter runs, reports KTNV. No gasoline comes out of the pump, but the meter continues to charge Abedoy's credit card.
"I was just feeling this is not fair," Abedoy said. "This is not something that usually happens."
The video was filmed at a Rebel gas station in Las Vegas.
Abedoy told KTNV that he has been overcharged for gas three times at that particular station, but has not yet filed a formal complaint.
However, he urges gas station managers to address the problem.
"I'm not sure if it's a scam or if it's something with the machine not working, but either way it's bad so you got to take care of it," he said in the Facebook video.
The video has garnered more than 1,500 likes and 1,700 shares in two days.
Facebook users writing in the comments section recalled similar incidents and thanked Abedoy for the warning.
Nevada's Department of Agriculture said that the problem the man encountered is known as "pump creep," which occurs occasionally at gas stations. According to the department, station managers are required to shut down malfunctioning pumps immediately and not open them again until they are repaired.
An inspection conducted at the same Rebel gas station last year found one broken pump. Inspectors encourage customers who are overcharged due to pump creep to file a complaint.
Managers at Rebel corporate could not be reached for comment by KTNV.