A retail employee's act of kindness is going viral after the recipient took to social media to publicly thank her.
Jacinta Jane was at Best and Less, an Australian retail store, returning some clothes she had purchased for her unborn child. Her reason for doing so is heartbreaking: Her baby had just died in the womb.
Unaware of Jane's circumstance, the cashier at Best and Less told her she could not return the clothes, as she did not have the card with which the original purchase was made. Jane described what happened next in a thank-you post she uploaded to Facebook on Oct. 11.
"I broke down and explained I didn't have [the card], and I was on my way to hospital to be induced to have my baby who had passed away, and I wanted them returned now because I don't want to see them or deal with them when I get home," she wrote. "And in the split second that I said that, I [saw the sincerity] in your face. You got your manager to over ride that policy to give me my refund."
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The cashier, whose name is Jo, then went a step further.
"You then asked me if I had a blanket to wrap him in," Jane wrote. "I didn't. It was one of the things I had to buy that morning. You came and gave me a big hug and let me cry on your shoulder. You then took me to the blanket section and helped me pick out a blanket. Blue mink with white clouds on it."
And still, Jo was not finished.
At the check out, I tried to pay for it," Jane recalled. "But you turned my money away and covered it out of your own pocket. I cried some more. And told you, you are such an angel. I was lost for words. I didn't know how to thank you!!"
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Jane hopes that Jo understands how significant her actions were.
I just want you to know, it brought so much comfort cuddling his blanket through the contractions, and then wrapping him in it when he was born," Jane wrote. "And I'll never EVER forget what you did for me and my baby."
Jane's Facebook post has been liked more than 850 times.
Her story was also posted to the Little Things Facebook page on Oct. 14, where it quickly racked up over 1,500 likes.