A stranger's response to screaming children on a plane certainly shocked everybody, but in the best way.
Kesha Bernard recalls waiting to fly from Seattle when her completely full plane was delayed, reports News.com.au.
Tempers were already running high when a nearby mother's two toddlers start throwing a tantrum. Moments later, the same woman's baby began loudly crying.
For Bernard, who has toddlers herself, it wasn't a big deal.
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But while she was unfazed, others on the plane weren't.
"Everyone around me starts huffing and puffing and mumbling," she said, reports Love What Matters on its Facebook page.
Before long, the irritated passengers begin to get irritated. At one point, one woman grabbed the legs of one of the 3-year-olds after the child kicked her seat.
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"The older men beside me make remarks like 'obviously her way of discipline isn't working' so I reply with 'she's probably afraid to do anything ... you can't do anything anymore' and they stopped talking," says Bernard. Bernard noted the mother was traveling alone with her three children.
At this point, Bernard could no longer contain herself. Enraged at the passengers and filled with compassion for the mother, she took things into her own hands.
"Being a decent human being I couldn't take letting this mother drown back there (and let me tell you she was being so freaking calm you guys....like i would have already been crying but she was doing so good)," she said. "I get up out of my seat, go a few rows back and go ask her if she needs help; she immediately handed me her baby."
Luckily, it worked. Within minutes, the baby fell asleep in Bernard's arms while the mother probably let out a sigh of relief.
Later, Bernard took to social media to let others know what to do to prevent similar scenes.
"Be nice and considerate," she says. "If someone needs help for God's sake HELP THEM. Complaining and mumbling doesn't do a thing except make the person that needs help feel worse (words hurt)...How we can ignore a human in distress? Please be kind. Please be considerate."
Many praised Bernard for what she did.
"Bless this woman," wrote one commenter.
Not everyone thought Bernard should have had to step in to help.
"I'm sorry but if the mother can't control her kids, she should not take them on a plane. A 3 year old can understand loads of things, I would had been well punished if I had dared kicking someone's seat at that age. People have to realise that if they make kids, they have to educate them because other people do not have to cope with strangers' uneducated children."