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Nail Salon Under Fire For Discriminatory Policy (Photo)

| by Michael Howard

The owner of a salon in Tennessee is facing backlash after allegedly hanging up a sign that discriminates against overweight customers.

On March 11, Deshania Ferguson uploaded an image of a hand-written sign she says she saw during a recent visit to Rose Nails.

"Sorry, but if you are overweight, pedicures will be $45 due to service fees for pedicurists. Thank you!" the sign says.

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"Went to get my nails done on Overton Crossing and Frayser Blvd and this is what they have up," Ferguson wrote. "So rude."

The Facebook post was shared more than 500 times, with dozens of people reacting in the comments section.

"Why patronize a business where they are rude and disrespectful," one user wrote, adding: "They need your money and should treat you with respect and appreciation. Know your worth and seek services elsewhere. There are too many salons providing the same services."

While the majority of comments were critical of the apparent policy, one user indicated that pedicure chairs have a weight limit.

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"It could have been worded better," Arri Moore wrote. "I think they're referring to the weight limit of the pedicure chair. They have a max capacity and if you exceed the max it causes complications with chair which can be very expensive when it's time to get it fixed."

When visited by a reporter from WREG, the salon's owner, Son Nguyen, said two of his chairs have been broken in the past, costing him over $2,000.

Nguyen denied having put the sign up, although he said he has considered implementing such a policy.

"No," he said when asked whether the sign had ever been up. "I told you, I said I’m thinking but I don’t put it up."

The reporter proceeded to show him an image of the inside of his salon in which the sign is visible from a distance.

Nguyen denied that the photo was of his business.

"So this isn’t your business?" the reporter asked. "Even though the floors and chairs match? The sign was never in your business?" 

"No, there are same walls and floors everywhere," Nguyen said. "It could be anywhere."

Rather than charge overweight customers a higher fee, Nguyen told WREG that he has decided not to serve them at all. According to him, it makes things difficult for his technicians. And there is also the risk of more broken chairs.

On March 17, Ferguson took to Facebook again to respond to Nguyen's comments.

"They took the sign down and denied ever having it up," she wrote. "Pictures are worth a thousand words."

Sources: Deshania Ferguson/Facebook (2), WREG / Photo credit: Pixabay, Deshania Ferguson/Facebook

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