Police officers in Fort Worth, Texas, received a call from an elderly man whose air conditioning stopped working during a heat wave. Within a few hours, the problem was fixed.
Julius Hatley, 95, said he called 911 after he woke up on June 8 to find his central air conditioning system in his home had failed, according to ABC News. Without knowing what else to do, he gave his local police department a call.
"I know we're not A/C repair people, but we got done with one call and went straight there," Officer Christopher Weir told ABC News. "I started sweating immediately, as soon as I got there. [Hatley] said he woke up in sweat and didn't know what to do, so he called us."
Weir and his partner drove to a local Home Depot and purchased a new air-conditioning window unit for Hatley out of their own pockets. The store manager gave them $150 toward the purchase.
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They installed the new air-conditioner unit while they figured out how to pay someone to come out to fix Hatley's central air-conditioning system.
"I talked to my partner and I talked to the gentleman and said, ‘Look, we’re going to help you out. I'll be back in just a little bit. I promise you.'" Officer William Margolis said, according to KDFW.
When Matt Ketchum heard the story on his local news station, he decided to help. Ketchum owns a refrigerant company based in Texas, and decided that he could donate his company's time to help fix Hatley's unit. He called the local police department and told them he could pitch in.
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"My brother is law enforcement as well," he added. "My employees are veterans. Something clicked to have me help."
Ketchum and his company repaired Hatley's air-conditioning system in just a few days, free of charge.
"This is what we do the job for. We don’t do it to issue citations and arrests, we do it to help people," Weir told KDFW. "We got to see some humanity today and makes all of us feel good."
Hatley woke up that first morning drenched in sweat. After the work by Weir, Ketchum, and with help from employees at Home Depot, the home is cool once more.
"He was grateful," Weir said, according to ABC News. "His smile is infectious and he's a World War II vet and he shouldn't have to be with no A/C. Once in a while, we see people where we can do something that makes them feel better and it makes us feel better too."