A shocking video (below) has surfaced that shows a woman with her head stuck between subway train doors as people casually walk by in New York City on April 4.
"If you thought you were having a bad day just be glad this isn't you but I'm just trying to figure out why everybody walking past like nothing is happening," said the caption on the post uploaded to Instagram on April 5.
Metropolitan Transportation Authority officials said the train had pulled into a Bronx station, which was its final stop, reports the New York Daily News.
All the other passengers walked off the train, but when the woman tried to get off, the doors closed on her neck.
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An unidentified passenger on another train filmed the woman as she stood helplessly with her bag.
An MTA worker was seen walking by the woman, but the MTA told the New York Daily News the worker was actually a subway train operator who was going to tell a conductor to open the train doors.
The MTA said the video doesn't show the operator using a key to open the doors for the woman, who reportedly declined offers of medical help.
MTA spokeswoman Beth DeFalco said: "While this is an unfortunate incident, the passenger was able to get out safely with assistance from our train operator. Because the doors were ajar, the train was never in danger of moving."
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The lack of concern from bystanders bothered others who were interviewed by WCBS.
"People are just caught in their own head," Dereck Johnson said. "They want to do their own thing, like you know, 'I don't have time, somebody is in need.' It's really ridiculous."
"They see this everyday," Cory Neal added. "They see horrible stuff. You can go online right now and watch horrible stuff happening all over the world. I think it is desensitizing people."
Psychologist Kathryn Smerling told the news station: "We are becoming numb to front-page news which shows horrific acts of violence, and those things are making it so that we do not notice when other people are in pain."
RT noted some of the comments on Instagram:
New Yorkers strolling around in their normal New York state of mind.
There's a human being behind a "camera" filming the whole thing... instead of helping this woman... Nothing should have that much control over you, to where you don't even help people.
Lmaoooo Yall need to relax... She's just stuck in the door... She's not dying. There is nothing anyone can do. The conductor has to open the door. She'll be alright.
I don't know if it's because no one cared or the fact that she's so calm but that's hilarious. NYC will teach you to take care of yourself!
It’s NYC! This is normal everyday stuff. Nothing is new here, people got places to go, just gotta keep it moving!