An Ohio mother’s heartwarming story about her son’s experience at a Meijer grocery store is going viral.
According to Kimberly Grandinette, her 3-year-old son, Paul Jr., is having a difficult time adjusting while his younger brother is in the hospital. While the young boy was in line at the grocery store, a touching act from the cashier made his day.
Paul asked the cashier if he could help ring up his mother’s groceries and the cashier, Kristen Clark, told him “certainly.” She brought Paul behind the register and held him while they rang up Grandinette’s groceries.
“She was so patient with him as she let him help her scan the coupons and she made him feel like a million bucks,” Grandinette wrote on Meijer’s Facebook page. “He skipped out of the store with a smile on his face. Thank you, Kristen, for making my son’s day (and my day!) a bit bright. Merry Christmas!!”
Grandinette’s Facebook post from Dec. 13 quickly went viral, racking over 100,000 likes, over 7,000 shares and more than 2,500 comments in one day.
The grocery chain praised its cashier, saying her actions reflect the company’s commitment to its customers.
“We are proud to have incredible team members, like Kristen, who go out of their way to provide great customer service,” Meijer spokeswoman Christina Fecher said. “This is another reminder that compassion and kindness go a long way.”
See Grandinette’s full Facebook post below.