A Chick-fil-A restaurant is getting national attention for giving a free meal to a customer who forgot their wallet, but it’s the story behind the forgotten wallet that makes it all the more amazing.
Asheville, North Carolina, mother Carrie Chisholm pulled in to a Chick-fil-A drive-thru on Monday to get some food with her 3-year-old son, and already placed her order before realizing that she’d misplaced her wallet.
“The woman working the window at this time turned and asked a manager quietly and turned and respectfully told me they made the decision to let us have the meal,” Chisholm wrote on Facebook.
Manager Matthew Hampton said the decision to comp Chisholm’s meal was an easy one. “Just let her know that our meal was going to be on the house tonight and that we'd take care of that for her,” Hampton told WLOS.
Unbeknownst to Hampton and the server working at the window, there was a significant story behind Chisholm’s misplaced wallet and the need to get a meal for her son.
“What they did not know was that we had just been at the hospital for many hours after having to ride emergency to the hospital in the ambulance because he was so sick,” Chisholm’s Facebook post read. Her son, Hughes, has a congenital heart condition and was hospitalized prior to the restaurant visit. “I actually thought Hughes was having a heart attack that morning and it was horrible it was so scary,” she told WLOS.
Chisholm was so touched by the kindness of the Chick-fil-A workers that she decided to share the story on Facebook. Her post, alongside a picture of the receipt for $0.00, quickly spread throughout social media and garnered over 4,000 likes.
“The workers at this location should get awarded for their professional compassion. They don't know how much I needed that small act of kindness last night. Having a son with half of a heart is a tough life yet full of many blessings. Thanks for being a blessing to us last night!” she wrote.
Hampton said he was just glad to be able to help.
“We've helped people out before but you never hear that means anything to anybody and it makes me feel good that I was able to make her day better and special,” he said.
The server at the window, Chisholm said, is an example of someone who showed true compassion and understanding by convincing her manager to comp her meal. The mother didn’t take it for granted, saying it would’ve been easy for the server to turn her away.
“This world is so fast and hurried, and she could have just told me to move along,” she told WLOS. “But she saw a mom who looked so frazzled."
Photo Credit: wlos.com, lynnwoodtoday.com