Wells Fargo subcontractors wrongfully foreclosed on Alvin and Pat Tjosaas' home near Twentynine Palms, California, removing and destroying nearly all of the couple’s belongings.
The Tjosaas had no mortgage on the house, which Alvin had built with his dad as a teen, reports CBS Los Angeles.
Alvin told CBS Los Angeles: “Good news, we know who took it, Wells Fargo. Bad news, the stuff is all gone. I put my whole life into this place, building it for my mom and dad. I know every inch, every rock… my mom mixed all the cement by hand.”
Subcontractors, hired by the Wells Fargo, broke doors, smashed windows and stole property including: 3 tractor mowers, 3 golf carts, masonry tools, carpenter tools, a WWI uniform and flag and family heirlooms. The possessions were reportedly destroyed.
While the mistake was the fault of Wells Fargo, the bank only recently started responding to the Tjosaas after the media publicized the incident.
Wells Fargo quickly released a statement of apology for the losses suffered by the Tjosaas family and claimed to be moving quickly to “resolve this unfortunate situation in an attempt to right this wrong.”
The bank is offering the couple $260,000 for their losses, but the Tjosaas have not yet made a decision on whether or not to accept the money.
Neither the bank or their subcontractors are facing any criminal charges for the destruction and theft.